FAQ for Current Students

Here is a list of common questions for current students studying in the MA in Conflict Resolution and Mediation program at Tel Aviv University.


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I have a problem with my university account login

For issues with logging into your university accounts, contact the university help desk at helpdesk@tau.ac.il or by phone 03-6408888, by WhatsApp call +972552408888. HelpDesk is open Sunday-Thursday 8:30-18:30.


For Issues specifically related to Moodle, you can contact Moodle support at virtualt@tauex.tau.ac.il but always start with the helpdesk.

I have a question/problem with my student visa

Please contact Tel Aviv International visa unit visatau@tauex.tau.ac.il for all questions and issues with your visas

I have a question about my health insurance

If you have a medical emergency, contact the Student Life Team at madrichimosp@mail.tau.ac.il  or by phone 052-5346188 (+972-52-5346188 by WhatsApp)


If you have a question about your medical insurance, please contact insintl@tauex.tau.ac.il

Where can I find the academic calendar?

The University academic calendar can be found here

The Conflict Resolution and Mediation academic calendar is a little bit different and can be found here.

The Conflict Resolution and Mediation course calendar can be found here.

Where do I check my grades?

Grades can be found at https://my.tau.ac.il/TAU_Student

How do I access Moodle?

You can access Moodle at https://moodle.tau.ac.il/

For Issues specifically related to Moodle, you can contact Moodle support at virtualt@tauex.tau.ac.il 

How do I register for courses?

In the first semester, you are already registered for your required courses- all fall courses and the Mediation Workshop. In November, you are sent a list of the electives and seminars and the program coordinator registers based on the choices you make.

Where do I find information on electives I can take in other programs?

See our website https://en-social-sciences.tau.ac.il/courses_in_english for a list of courses open to outside students

I have a question about tuition payments

For any issues related to tuition payments or payment for the dormitories, please reach out to Eti at Lowy International School at etiaviv@tauex.tau.ac.il

If you have a question specifically related to the Deferred Payment Plan, you can reach out to the New York office at finaid@telavivuniv.org 

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